Payment Policy

This Payment Policy describes the payment terms and procedures applicable to products and services offered by Ofisx Technology ("Company", "we", "us", or "our").

By using our services, you are deemed to have accepted the payment terms set forth in this policy. If you have any questions, please contact us at ofisxt@gmail.com.

We accept the following payment methods:

• Credit Card (Visa, Mastercard, American Express)
• Debit / Prepaid Card (Visa Electron, Mastercard Debit)
• Bank Transfer / EFT (in Turkish Lira)
• Digital payment platforms (App Store / Google Play for in-app purchases)

All credit and debit card payments are processed securely using industry-standard SSL (Secure Socket Layer) encryption.

The security of your payments is our highest priority. We implement the following security measures:

• 3D Secure: We support the 3D Secure protocol (Verified by Visa / Mastercard Identity Check) provided by banks to verify cardholders.
• SSL/TLS Encryption: All payment pages are protected with 256-bit SSL encryption.
• PCI DSS Compliance: Your card details are not stored on our servers; payment transactions are carried out through PCI DSS-compliant payment infrastructure.
• Secure Payment Infrastructure: Payments are processed through licensed payment institutions and banks.

All prices are stated in Turkish Lira (TRY) and include VAT (unless otherwise indicated).

For subscription-based services:

• Fees are collected in advance according to the selected billing period (monthly/annual).
• Your subscription will automatically renew unless cancelled before the renewal date.
• An invoice/receipt will be sent to your registered email address after a successful payment.

Our cancellation and refund terms for subscription services:

• You may request a full refund within 14 days of the purchase date without providing any reason.
• Refund requests made after the 14-day period are evaluated based on service usage and a partial refund may be applied.
• For digital content (in-app purchases), platform policies (App Store / Google Play) apply.
• Refund requests can be submitted by email to ofisxt@gmail.com.

Refund processes are generally completed within 5–10 business days and returned to the original payment method used.

If you notice any unauthorized or suspicious transaction on your account statement, please contact us immediately:

• Email: ofisxt@gmail.com
• Phone: +90 538 516 4946

In case of disputes, we will work with your bank or card issuer to resolve the issue. We recommend contacting us directly before initiating any chargeback process.

Ofisx Technology is a company registered in Turkey. VAT is applied at the legal rate for sales made in Turkey. If you wish to have your tax number or company details reflected on the invoice, please contact us before making a purchase.

We may update this payment policy from time to time. Changes take effect from the moment they are published on this page. For significant changes, we may send a notification to your registered email address.

Continued use of the services constitutes your acceptance of the updated policy.

For questions about this payment policy, you can contact us:
Ofisx Technology
Karacasu Karaziyaret Mah. Aslanbey Cad. No: 134 B, Dulkadiroğlu / Kahramanmaraş, Turkey
Email: ofisxt@gmail.com
Phone: +90 538 516 4946